Shipping policy

Shipping Policy

All products are produced and shipped from Italy.

Free Shipping to Italy: All shipments within Italy are free and have a delivery time of up to 3 days. Any delays beyond this are the responsibility of the shipping company.


Shipping to UE: 

  • 3 Days delivery: 3.99€
  • Free 3-Day Delivery: For orders including 2 or more goggles.

 

Shipping to USA & Canada:

  • 7-Day Delivery: $7
  • 3-Day Delivery: $19
  • Free 3-Day Delivery: For orders including 2 or more goggles.

Introduction

Welcome to Inuit Goggles! We are committed to providing a smooth and efficient shipping experience for our customers. This Shipping Policy outlines the terms and conditions related to the shipping of products purchased from our website, www.inuitgoggles.com (the "Site"). Please read this policy carefully to understand our shipping procedures and your rights under EU regulations.

Shipping Charges

Free Shipping: All orders placed on Inuit Goggles enjoy free shipping, regardless of the order amount or destination within the European Union.

Shipping Times

Order Processing: Orders are typically processed within 1-2 business days from the time of purchase. You will receive a confirmation email once your order has been processed and is ready for shipment.

Shipping Duration:

  • EU: Delivery will take no more than 3 business days.
  • USA & Canada:
    • 7-Day Delivery: $19
    • 3-Day Delivery: $27
    • Free 3-Day Delivery: For orders of 2 or more goggles.

Please note that delivery times may vary depending on your location and any unforeseen circumstances with our shipping partners.

Shipping Destinations

EU Countries: We ship to all countries within the European Union. USA & Canada: We offer multiple shipping options as detailed above.

Delivery Information

Tracking Your Order: Once your order has been shipped, you will receive a shipment confirmation email with a tracking number. You can use this tracking number to monitor the status and estimated delivery date of your shipment through the carrier’s website.

Delivery Attempts: Our shipping partners will make multiple delivery attempts if necessary. If a delivery attempt fails, a notification will be left with instructions on how to arrange for redelivery or pick up from a designated location.

Address Accuracy: Please ensure that your shipping address is correct and complete at the time of placing your order. Inuit Goggles is not responsible for orders that are delayed or returned due to incorrect or incomplete addresses provided by the customer.

Delivery Issues

Delayed Deliveries: While we strive to ensure timely delivery, there may be occasional delays due to factors beyond our control (e.g., weather conditions, customs delays, etc.). If your order has not arrived within the expected timeframe, please contact our customer service team for assistance.

Lost or Damaged Orders: In the unlikely event that your order is lost or arrives damaged, please contact our customer service team immediately. We will work with our shipping partners to resolve the issue and ensure that you receive your products as soon as possible.

Order Tracking Issues: If you experience any issues with tracking your order or have questions about your shipment status, please reach out to our customer service team for support.

Contact Us

If you have any questions or concerns regarding this Shipping Policy, please contact our customer service team:

Email: info@inuitgoggles.com
Phone: +39 3926762590

Thank you for choosing Inuit Goggles. We appreciate your business and are dedicated to ensuring a positive shopping experience for you.