We guarantee everything we make. If you are not satisfied with one of our products at the time you receive it, or if one of our products does not perform to your satisfaction, return it to the Inuit Online Store for a repair, replacement, or refund. Just like the Japanese art of Kintsugi (金継ぎ), which highlights the beauty in repair and imperfection, we believe in the value of mending what is broken rather than discarding it. Kintsugi teaches us that breakage and repair are part of an object's history, making it even more beautiful and unique. This philosophy resonates with our commitment to quality and customer satisfaction. When you return a product to us, we ensure that it is repaired or replaced with the utmost care, embracing the idea that imperfections can be transformed into a source of strength and beauty.